Technical Support

The company provides 24/7 round-the-clock technical support services to ensure that users in the use of any technical problems encountered can be timely response and solution. Whether in the equipment debugging, troubleshooting or post-maintenance process, we always keep close contact with customers, to provide them with round-the-clock technical support.

If the customer needs, we can send professional technical personnel to the scene to assist customers to carry out equipment debugging. Our technicians will provide detailed instructions and operation instructions to ensure that the equipment can work properly and meet customer needs.

We provide free training and maintenance services for customers. Our technicians will train our customers on how to properly operate the equipment, perform routine maintenance and troubleshooting. We also provide relevant documents and video tutorials to facilitate customers to learn and reference.

We can provide remote technical support, through telephone, video conference or remote desktop and other ways to solve customer technical problems. This method can quickly respond to and solve some simple or urgent technical problems, saving time and cost.

We maintain a close working relationship with our customers, providing them with the latest technical updates and product upgrades in a timely manner. We regularly inform our customers about new features, improvements, and solutions to help them make better use of our products and technologies.